Human Capital Management Services

Unleash Your Workforce Potential: HR Consulting & Human Capital Management Solutions for Startups To Thriving Businesses

Navigate HR complexities confidently, attract top talent, and build high-performing teams. BAN is your partner in creating a competitive advantage and a workplace where people and businesses flourish.

We believe every organization, at every stage, holds the potential for extraordinary success. Our mission is to unlock that potential through customized HR solutions and human capital consulting services that empower, optimize, and fuel growth. Whether you are an HR professional or a business leader, we have the expertise and the tools to help you achieve your goals.

For HR professionals

Are you an HR professional looking for ways to enhance your skills, overcome obstacles, and improve your organization? If so, here’s how we can help you.

  • Sharpen Your Expertise: Gain insights from seasoned consultants and stay ahead of the curve with best practices and the latest industry trends for everything from employee handbook development to executive compensation strategies.

  • Tackle Your Toughest Challenges: Whether it’s navigating compliance requirements in HR administration, designing effective programs, or fostering a thriving culture, we’re here to guide you every step of the way.

  • Transform Your HR Function: Elevate your team’s efficiency, streamline processes, and implement cutting-edge solutions that deliver measurable results with our HR consulting services.

For Businesses And Organizations

Wondering how our human capital management services can help your business or organization grow? Here’s what we have to offer:

  • Attract And Retain Top Talent: Build a workforce that fuels your competitive edge with proven talent acquisition strategies, employee training and development programs and employee engagement initiatives.

  • Unlock Performance Potential: Drive productivity, enhance teamwork, and nurture leadership capabilities across all levels.

  • Navigate HR Complexities With Confidence: Ensure compliance, mitigate risks, and address any HR challenges, such as HR compliance audit and remediation, with expert guidance and practical solutions.

Why Choose Us?

We’re passionate about the power of people. It’s not just about policies such as state leave laws and procedures such as employee training and development programs; it’s about creating workplaces where individuals thrive, businesses prosper, and the human spirit truly soars. We’re more than just an HR consulting service.We’re your trusted advisors, your strategic partners, and your advocates.

Ready to unleash the incredible potential within your people? Explore our services outlined below, download our resources, or contact us today.

Let’s build a brighter future together.

Our Services:

From day-to-day HR tasks to long-term strategic planning, we scale our services to your needs with both on-demand support and ongoing consulting services.

Our core services include:

  • Webinars & Blog: Stay informed and inspired with expert insights on HR trends and best practices. Learn from our experienced human resource consultants and guest speakers, and get practical tips and advice on how to improve your HR function and your business outcomes.

  • Newsletters: Get practical strategies for employee engagement, well-being, and compliance. Subscribe to our monthly newsletters and receive valuable information on topics such as performance management, benefits, diversity and inclusion, and more.

  • HCM Insights: Access exclusive thought leadership and data-driven research on key HR topics. Explore our reports, compensation surveys & strategy, white papers, case studies, and info graphics, and discover how we help our clients solve their most pressing HR challenges and achieve their goals with everything from compensation and benefits consulting to HR policy and procedures development.


Preferred Services: The Ultimate HR Solution for Your Business

Catering to businesses seeking comprehensive HR support and proactive guidance, Preferred Services is our premium offering that gives you access to a dedicated HR consultant, ongoing HCM support, and expert advice on all HR matters.

With Preferred Services, you get:

  • Dedicated HR Consultant: Your personal partner in building and maintaining a robust HR infrastructure. Your dedicated HR consultant will work closely with you to understand your business goals, challenges, and opportunities and provide tailored solutions that fit your needs.

  • Ongoing HCM Support: Enjoy access to the HCM team for non-project support along with full access to our “Ask the HCM Director” platform for immediate answers to your HR-related questions. Whether you need help with leave of absence management, EEOC investigations, payroll, benefits, policies, or any other HR issue, we’re here to assist you.

  • 40-Hour Weekly Access: Your dedicated HR consultant is available for 40 hours a week to tackle your specific HR questions and concerns. You can reach out to them via phone, email, or chat and get timely and reliable responses.

  • Expert Guidance: Get insights and expertise on a wide range of HR matters, including organizational structure, culture, performance management, and even sensitive situations like terminations. We’ll help you navigate the HR complexities with confidence, ensure compliance, mitigate risks, and address any HR challenge with expert guidance and practical solutions.


More than just answers, we’re your trusted HR partner. With Preferred Services, you can leave the executive development strategies to us and gain proactive support, strategic guidance, and peace of mind, allowing you to focus on what matters most: your business.

Enhanced Services: Customized HR Solutions for Your Specific Needs

Empowering your HR success, one project at a time, Enhanced Services is our flexible offering that allows you to choose from a wide range of HR services that suit your unique challenges and goals.

We recognize that every business has different HR needs that require specific expertise and solutions. That’s why we offer clients per-project solutions that are designed to tackle their unique needs and deliver optimal results. Whether you need help with a single HR issue or a comprehensive HR overhaul, we have the service that fits your budget and timeline.

Our enhanced services include the following.

Consultation and support in areas of:

  • HR Audits: Assess the effectiveness and compliance of your HR policies, practices, and procedures, and identify areas for improvement and risk mitigation.

  • Employee Handbook Development: Create or update your employee handbook to reflect your company culture, values, and expectations and ensure compliance with federal, state, and local laws.

  • Talent Acquisition: Attract, recruit, and retain top talent for your organization with proven strategies, tools, and best practices.

  • Professional Development & Leadership Training: Develop and enhance the skills, competencies, and potential of your employees and leaders, and foster a culture of learning and growth with our employee training and development programs.

  • Organizational Structure: Design and implement an optimal organizational structure that aligns with your business strategy, vision, and goals and supports collaboration and efficiency.

  • Regulatory Compliance Requirements in HR Administration: Stay up to date and compliant with the ever-changing HR laws and regulations and avoid costly fines and penalties.

  • Customer Service Relations and Communications Development: Improve your customer service and communication skills and build solid and lasting relationships with your clients and stakeholders.

  • Employee Engagement: Boost employee engagement, satisfaction, and retention with innovative programs, initiatives, and incentives that motivate and reward your workforce.

  • Performance Development: Manage and improve employee performance with effective feedback, coaching, and recognition systems, and align individual and team goals with organizational objectives.

  • Compensation, Including Market Survey: Design and implement a fair and competitive compensation plan that reflects the market value based on our compensation surveys & strategy, the performance of your employees, and supports your recruitment and retention efforts. Our sales and executive compensation and benefits consulting will help your organization incentivize its teams to drive goals and meet business objectives.

  • Proprietary Smart Compliance, ERISA Compliance, And Audit Solution: Simplify and streamline your ERISA compliance and audit process with our proprietary Smart Compliance solution. Employers can manage their compliance requirements with a customized Compliance Calendar, Audit Checklists, comprehensive Compliance Guides, secure document storage, tracking, and reporting on ACA requirements.

  • 094/1095 ACA Compliance Solution: Ensure compliance with the Affordable Care Act (ACA) reporting requirements with our 1094/1095 solution, which generates and files the necessary forms for your employees and the IRS.


All of the above human capital management services are designed to add value for our clients by helping them achieve their HR goals, improve their HR function, and enhance their business outcomes. With Enhanced Services, you get customized HR consulting services and solutions that are tailored to your specific needs.

Our TEAM Solves Business Issues

We’re not just HR consultants; we’re your trusted partners in navigating disruption. Our team of seasoned experts brings extensive experience and common-sense solutions to the table, helping you:

  • Optimize Costs And Mitigate Risk: Gain a competitive edge with strategic HR initiatives that reduce expenses, protect your business, and ensure compliance. We help you optimize your HR budget, streamline your processes, and avoid costly lawsuits and penalties.

  • Embrace Change With Confidence: Our future-focused approach empowers you to adapt to shifting regulations and industry dynamics, unlocking new opportunities for growth. We help you stay ahead of the curve, anticipate and respond to changes, and innovate your HR practices.

  • Drive Meaningful Transformations: We partner with you to implement sustainable HR solutions that address your unique challenges, enhance employee engagement, and fuel lasting success. We help you create a positive and productive work environment, align your people and business goals, and measure and improve your HR outcomes.

About Us

At Benefit Advisors Network, we understand the challenges and opportunities that business leaders face in today’s dynamic and competitive market. That’s why we offer comprehensive and customized solutions for all your human resources compensation and benefits needs.

Our team consists of seasoned professionals who have decades of experience in various fields, such as:

  • Addressing regulations and meeting compliance requirements in HR administration
  • Communications
  • HR compliance audit and remediation
  • Human Resources administration and technology solutions
  • Executive development strategies
  • Insurance actuarial services
  • Managing and financing risk
  • Medical management
  • Pharmacy benefit management
  • Wellness and population management


We work with you to understand your goals, challenges, and opportunities and tailor our solutions to fit your unique needs and budget. We also leverage our network of proprietary resources and best practices to provide you with the most innovative and effective strategies for your business, from executive compensation to human capital consulting services.

Whether you need help with plan design, implementation, administration, communication, or evaluation, our HR consulting services are here to support you every step of the way. We’re committed to delivering exceptional service and value to our clients and helping them achieve their desired outcomes.

If you’re looking for reliable human capital management service providers who can help you with your most complex business issues, look no further than Benefit Advisors Network. We’re ready to partner with you and help you succeed.

Why Choose Us?

In today’s complex and competitive business landscape, you need more than just an HR consulting service; you require a partner who can help you achieve your HR goals and grow your business.

That’s why we offer you:


A Holistic Approach

We address the complete HR lifecycle, from attracting talent to enhancing employee well-being through employee training and development programs. We understand that HR is not a one-size-fits-all function but a dynamic and interconnected system that affects every aspect of your business. That’s why we offer comprehensive and integrated HR solutions that cover all your HR needs and challenges.


Strategic Expertise

Our team of seasoned professionals delivers customized solutions tailored to your needs. We have the knowledge, experience, and credentials to handle any HR issue, from state leave laws and employee handbook development to culture and communication. We work with you to understand your business objectives, assess your current situation, and design and implement the best HR policies and procedures for your success.


Data-Driven Insights

We leverage data and analytics to optimize your HR programs and measure impact. We use the latest tools and technologies to collect, analyze, and report on your HR data, providing actionable insights and recommendations. We help you monitor and evaluate your HR performance, identify areas for improvement, and demonstrate your return on investment.


Personalized Attention

We partner with you as a trusted advisor, providing ongoing support and guidance. We’re not a transactional or cookie-cutter service provider but a long-term, relationship-based partner who cares about your success. We’re always available and responsive to your needs and communicate with you regularly and transparently. We’re your HR ally, advocate, and confidant.


Are you ready to take your human capital management to the next level? Do you want to learn from the best in the industry and find solutions that work for your business? If so, don’t hesitate to contact us for human capital consulting services today.

Whether you need guidance, training, or implementation, we’re here for you.

Contact us now, and let’s get started!


BAN’s Human Capital Management Directors

Bobbi Kloss
VP, Human Capital Management Consulting Services, BAN

With more than 20 years of Human Resource Generalist & Executive Level HCM Management experience, Bobbi serves as the VP of HCM Consulting Services for Benefit Advisors Network (BAN). With a deep understanding of the increasingly complex and diverse HR industry, Bobbi provides her expertise to BAN’s employee benefit brokerage members as well as their employer clients. She oversees all HR-related functions for the association, initiating proactive, strategic compliance practices, which limits exposure in all areas of potential liability for BAN members and their clients.


Darcy Michaud (Canada)
Managing Director of Consulting, HR Covered

Darcy Michaud is a dedicated and successful human resource professional, with a career spanning over 20 years. A Master’s graduate from the University of Western Ontario, Darcy also holds his Certified Human Resources Leader (CHRL) designation. Darcy served as Director of Human Resources for the County of Huron, and also served on multiple municipal and provincial boards in an expert capacity. From there, Darcy acted as the Senior Advisor and Consultant for the largest HR consulting firms in Canada, before using his own expertise to start his own company HRprimed Inc.