By Bobbi Kloss, BAN Director of Human Capital Management – October 12, 2021 Published in America’s Benefit Specialist Magazine, October 2021 Life has felt like a proverbial rollercoaster over the past year and a half. It seems no matter how much more prepared the industry is or how much better it gets, the more outside forces continue to disrupt [Read More]
Experts share practical advice on how to improve the enrollment process despite an uncertain future. By Alan Goforth | October 13, 2021 at 09:54 AM Every pain point may present an opportunity, but easing that pain is easier said than done. (Illustration by Sjored van Leeuwen) Brokers often prepare for open enrollment as if it were a 100-meter [Read More]
Published in America’s Benefit Specialist Magazine, October 2021 Life has felt like a proverbial rollercoaster over the past year and a half. It seems no matter how much more prepared the industry is or how much better it gets, the more outside forces continue to disrupt business continuity, constantly challenging the industry to think differently [Read More]